NCALT develops and delivers immersive learning exercises which simulate the reality of critical incident management. Learners, immersed in a realistic environment, are able to experience the decision-making process and the complex issues facing the police and other agencies. 

An example of a national immersive learning exercise developed by NCALT is the Strategic Management of Critical Incident training for Chief Officers and senior managers.

NCALT uses two simulation systems, Hydra and Minerva, to recreate live incidents, such as train derailments, plane crashes, riots, and armed sieges, or major crime investigations.

For more information see Customer Relations.